Account Rules, Wallet Checks And Access
Our Terms & Conditions describe who may open an account, how we verify account details, and what happens when information does not match. You must provide accurate personal details, keep your login credentials private and complete phone verification before account access is enabled. A payment must
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use a wallet or bank route that belongs to you or is authorised for your use; DANA, OVO, GoPay and QRIS may require a status check before a balance is credited. Bank transfer and virtual account records can also be requested when a transaction needs matching.
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Access depends on local law, and we may restrict an account when legal, security or identity checks require it. The current wording on this page governs alongside any specific notice shown in your account.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.